Evolving Live Video Sales into a Product Hub

Scalable infrastructure designed to support growing retailers and new features

Scalable infrastructure designed to support growing retailers and new features

Scalable infrastructure designed to support growing retailers and new features

Interaction Design

Interaction Design

Interaction Design

CommentSold

CommentSold

CommentSold

6 months

6 months

6 months

Retail Tech

Retail Tech

Retail Tech

Context

The company pivoted to create an in-house live video shopping platform, challenging giants like Facebook Live and Amazon. Formerly focused on white-label apps for independent shop sales, the new platform, Marketplace, unifies content from diverse customer apps. As the sole designer, I led the end-to-end design process, from concept to successful launch.

Context

The company pivoted to create an in-house live video shopping platform, challenging giants like Facebook Live and Amazon. Formerly focused on white-label apps for independent shop sales, the new platform, Marketplace, unifies content from diverse customer apps. As the sole designer, I led the end-to-end design process, from concept to successful launch.

Context

The company pivoted to create an in-house live video shopping platform, challenging giants like Facebook Live and Amazon. Formerly focused on white-label apps for independent shop sales, the new platform, Marketplace, unifies content from diverse customer apps. As the sole designer, I led the end-to-end design process, from concept to successful launch.

Stack
Market & Business Vision

Shifting users from white-label apps to an all-in-one platform wasn’t just a tech challenge—it was a mindset shift. Competing with giants like Facebook Live and Amazon Live meant making Marketplace intuitive, compelling, and sticky from day one.

Market & Business Vision

Shifting users from white-label apps to an all-in-one platform wasn’t just a tech challenge—it was a mindset shift. Competing with giants like Facebook Live and Amazon Live meant making Marketplace intuitive, compelling, and sticky from day one.

Market & Business Vision

Shifting users from white-label apps to an all-in-one platform wasn’t just a tech challenge—it was a mindset shift. Competing with giants like Facebook Live and Amazon Live meant making Marketplace intuitive, compelling, and sticky from day one.

Design Goals

Live shopping thrives on engagement, and our goal was to create a seamless, immersive Marketplace where independent sellers and their audiences felt at home. By owning the entire design process, we ensured consistency across every touchpoint.

Design Goals

Live shopping thrives on engagement, and our goal was to create a seamless, immersive Marketplace where independent sellers and their audiences felt at home. By owning the entire design process, we ensured consistency across every touchpoint.

Design Goals

Live shopping thrives on engagement, and our goal was to create a seamless, immersive Marketplace where independent sellers and their audiences felt at home. By owning the entire design process, we ensured consistency across every touchpoint.

User Insights & Behavioral Patterns

Users were hesitant to leave familiar apps, especially when integration issues led to missing content and a disjointed experience. Compared to larger platforms, features felt lacking. To win them over, we focused on stability, a frictionless shopping flow, and built-in communication tools that kept buyers and sellers connected in real time.

User Insights & Behavioral Patterns

Users were hesitant to leave familiar apps, especially when integration issues led to missing content and a disjointed experience. Compared to larger platforms, features felt lacking. To win them over, we focused on stability, a frictionless shopping flow, and built-in communication tools that kept buyers and sellers connected in real time.

User Insights & Behavioral Patterns

Users were hesitant to leave familiar apps, especially when integration issues led to missing content and a disjointed experience. Compared to larger platforms, features felt lacking. To win them over, we focused on stability, a frictionless shopping flow, and built-in communication tools that kept buyers and sellers connected in real time.

Artifacts

Early wireframes

Artifacts

Early wireframes

Artifacts

Early wireframes

Deliverables

Version 1.0 of Marketplace was thought of as an MVP. We wanted to keep the UI simple, while focusing attention into the UX. Design was laser-focused on bringing users an experience that revolved around the heart of it all: live shopping and seamless repeat purchases. The ultimate aim? To create an environment that not only sparks immediate comfort but also sparks a desire for more engagement, more exploration, and more repeat buys.

Deliverables

Version 1.0 of Marketplace was thought of as an MVP. We wanted to keep the UI simple, while focusing attention into the UX. Design was laser-focused on bringing users an experience that revolved around the heart of it all: live shopping and seamless repeat purchases. The ultimate aim? To create an environment that not only sparks immediate comfort but also sparks a desire for more engagement, more exploration, and more repeat buys.

Deliverables

Version 1.0 of Marketplace was thought of as an MVP. We wanted to keep the UI simple, while focusing attention into the UX. Design was laser-focused on bringing users an experience that revolved around the heart of it all: live shopping and seamless repeat purchases. The ultimate aim? To create an environment that not only sparks immediate comfort but also sparks a desire for more engagement, more exploration, and more repeat buys.

Live Video

Live Shopping

Common component used in multiple products.

Live Replays

Users could view and shop all live replays.

New Releases

See new product releases on shop profiles.

Shop Directory

See all shops on the Marketplace.

Live Video

Live Shopping

Common component used in multiple products.

Live Replays

Users could view and shop all live replays.

New Releases

See new product releases on shop profiles.

Shop Directory

See all shops on the Marketplace.

Live Video

Live Shopping

Common component used in multiple products.

Live Replays

Users could view and shop all live replays.

New Releases

See new product releases on shop profiles.

Shop Directory

See all shops on the Marketplace.

Transactional UX

PDP

Restructed content from exsisting web stores.

SIdepanel Cart

Quick access side panel cart to enable faster purchasing.

Cart

User can see time remaining for this promotion.

Users can create add-ons for each product from the cart.

Checkout

New users are encouraged to enter a PW and register an account.

Users can continue shopping from the same live or shop from a new store.

Key Results & Takeaways

Key Results & Takeaways

Key Results & Takeaways

Cody Scott

Salt Lake City, UT

Email me at

cody@lrux.design

Let's Talk

I am always open to discuss your project, improve your online presence or help with your UX/UI design challenges.

© 2024 LRUX Design. All rights reserved.

Cody Scott

Salt Lake City, UT

Email me at

cody@lrux.design

Let's Talk

I am always open to discuss your project, improve your online presence or help with your UX/UI design challenges.

© 2024 LRUX Design. All rights reserved.

Cody Scott

Salt Lake City, UT

Email me at

cody@lrux.design

Let's Talk

I am always open to discuss your project, improve your online presence or help with your UX/UI design challenges.

© 2024 LRUX Design. All rights reserved.

Available for Work

Available for Work